Rules of practicing and enforcing Patient rights

1. Patient rights (Health Care Law §6-§25)

1.1 Right to health care
Within the frameworks determined in regulations, each patient has the right to proper and continuously accessibly health care in compliance with the requirement of equal treatment, justified by their state of health. The patient has the right to select the professional health service provider, justified by his / her state of health and, in compliance with conditions described in Health Care Law, to select the doctor providing treatment. The patient is entitled to initiate examinations by other doctors in connection with the established diagnosis, recommended therapy and reference to health care provider.

1.2 Right to human dignity
In the course of medical care, the patient’s dignity is to be respected. The only medical interventions that can be carried out are exclusively the ones that are necessary for the patient’s medical care. During care, the patient can only be restricted in his / her rights for a period of time justifiable by his / her sate of health in a way and to an extent determined by Law.

1.3 Right to contact with other persons
Our patients are entitled to contact with other persons considering their fellow inpatients’ rights and undisturbed patient care. In the course of hospitalisation, the patient is entitled to communicate with other persons either in writing or orally, receive visitors and exclude persons, determined by him / her, from visiting him / her. The patient can prohibit to reveal the fact of his / her medical treatment of any other information, in connection with his / her treatment, from other persons. This can be ignored on the request of close relatives of the person obliged to provide care, in the patient’s interest.

1.4 The right to leave the Institution
The patient has the right to leave the Institute unless he / she perils others’ physical condition and health. This right can only be restricted in cases determined by Law. The patient informs his / her intention to leave to the physician treating him / her, who states this fact in the health documentation of the patient.

1.5 Right to information
The patient has the right to get overall information in a way understandable for him / her, in an individualised form, considering his / her age, degree of education, knowledge and psychic state. This information first of all includes the patient’s state of health including its medical judgement, the recommended examinations, interventions, the potential benefits and risks of the recommended interventions or their failure to be carried out, their planned time, the right of patient to make a decision, the possible alternative procedures, information about the process and its expected outcome and the suggested way of life.

1.6 Right to self-determination
In the framework of asserting his / her right, the patient is free to decide whether he / she wishes to utilise health care services and, when doing so, what sorts of interventions he / she gives his / her consent to and which of them he / she refuses to be carried out. The patient has the right to take part in decisions concerning his / her check-up and treatment, give his / her informed consent (further on: consent) to the health care intervention to be performed without any delusion, threat or force. The patient must give his / her written consent to invasive interventions, in any other cases oral consent or a consent based on implied conduct is enough. If the patient is incapable of action, the patient’s legal representative or, for lack of one, persons determined by Law are entitled to asserting the right to agree or reject. The patient’s consent to interventions is to be presumed if, due to his / her state of health, the patient is incapable of giving his / her statement of consent to them and finding the person entitled to give such a statement according to Health Care Law would result in delay and, in the case of an invasive intervention, if, apart from finding such a person, the delayed intervention would lead to irreversible damage. The consent of the patient is not needed if the failure of carrying out the particular intervention or that of taking the appropriate measure would severely endanger other people’s health or corporal integrity and also if the patient’s life is in danger.

1.7 The right to reject care
The patient capable of action, according to what is prescribed by Law, is entitled to reject medical care, except if its failing to be carried out would endanger other persons' lives or corporal integrity. You can ask your physician for more detailed information concerning this right. In each case, when rejection would lead to severe or irreversible damage, it must be confirmed in an official document or in a private document providing full evidence. In the case of a patient incapable or restrictedly capable of action no intervention that would entail irreversible or severe damage to health can be rejected by the legal representative. A person capable of action can reject interventions regarding the future, if he / she has got into a state of health when, in case of his / her capability of action, he / she could not give an official statement, however, he / she can do this in an official document. Rejection in case of incurability has specific rules.

1.8 Right to accessibility to medical documentation
The patient is entitled to get information about handling the data related to his / her medical treatment and those included in his / her health care documentation; he / she is entitled to get to know the data related to his / her health care, have a look at his / her health care documentation and also to get copies about them at his / her costs.

1.9 Right to medical privacy
The patient is entitled to the fact that persons taking part in his / her medical care should not give information to anybody concerning his / her health care and personal data, having become known to them, except those entitled to these data; they should treat these data confidentially.

2. Patients’ obligations (Health Care Law, §26-27)

Taking health care services, the patient is obliged to keep the related regulations and the discipline of the institution. The patient, according to his / her capabilities and knowledge is obliged to cooperate with the health care professionals participating in his / her care, if this is allowed by his / her state of health. While asserting their own rights, the patient and his / her dependents are obliged to consider other patients’ rights. While asserting their rights, they must not violate health care professionals’ rights included in Law.

3. The order of vindication of patients’ rights

If you have any complaints about hospital care or vindication of your rights, you can indicate that – either in writing or orally – with the health service provider. Based on Act XXIX 2004, you can start a complaint procedure before the National Chief Medical Officer. You can also turn to the Mediatory Council operating beside the Forensic Medical Chamber or to the representative of the National Centre of Patient Rights and Documentation.

Authorised regional patient rights’ representative of Optimum Laser Centre for Better Vision is:

First name: Katalin, Surname: Gerőcs

Available at working time - Mobile: 20/4899-554


Office hours: Tuesday between 13:00-16:00
Szent János Kórház és Észak-budai Egyesített Kórház (Saint John’s Hospital and United Northern Buda Hospital)
Directorate’s building (building N° 1)
1023 Budapest, 1-3 Diós árok

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